Return Merchandise Authorization Request Form

Before returning products to Prior Scientific, you must obtain an RMA (Return Merchandise Authorization number). Please fill out the form below, and a Prior Scientific representative will contact you shortly regarding your request.

RMAs are subject to an evaluation fee of $135 for all RMAs returned to Prior Scientific Inc. or £100 for all RMAs returned to Prior Scientific Ltd.

Equipment being returned to Prior Scientific must be in its original protective packaging. Equipment returned without its original packaging will incur a packaging charge to ensure the safe return shipment of the product.

Please note that Microsoft no longer supports Microsoft Internet Explorer, and users are encouraged to upgrade to Microsoft Edge or use other supported web browsers.

For RMA returns in China please click here.